Articles
Who needs a hug instead of ‘feedback’? »
April 14th 2010
As leaders we can sometimes get stuck behind productivity and deliverables. Yes, they are what we measure and ultimately they are the cause of profit or loss, but if we get too stuck on output and loose touch with the people doing the work along… read more»
Where did the Affirmation go? »
March 16th 2009
At first pass, people seem to make little distinction between praise and affirmation, often substituting the one word for the other. In reality though, there is a measurable difference in the attitude and satisfaction of a person who is praised when compared with a person… read more»
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